Frequently Asked Questions

We will be adding any frequently asked questions to this section. Please review all these questions and anwsers before contacting us directly with any questions or concerns.


Ballots & Draws

Am I automaticaly entered into the Grand Prize draw simply by registering for the contest?
No, you are not automatically entered into the Grand Prize draw simply by registering. You must successfully complete all the clues by December 26, 2014 at 11:59pm. We will not accept any clue-answer submissions after that.

How many ballots can I earn for the Grand Prize draw?
You can potentially earn up to 13 ballots for the Grand Prize draw. By successfully completing a clue-answer during each which that clue is released, you will earn one extra ballot for the Grand Prize draw - totalling 12 ballots over 12 weeks. When you finally complete all of the clues-answers you will receive your last and final ballot for the draw - totalling 13 ballots (12 for each week + 1 for final).

Why does one or more weeks on my account page say 'Not Entered'?
You did not complete that clue during that clue's release week. If you complete a clue during it's release week, you will be entered into that week's prize draw and earn an additional ballot for the Grand Prize draw. If you do not complete a clue during it's clue week, don't worry, you are still eligible for the Grand Prize draw as long as you complete all the clues by December 26, 2014 at 11:59pm.

Technical

Why does it say I am 'ineligible for this contest' when I try to login?
Your account may have been flagged as ineligible for a few different reasons. You may have registered with an address that resides outside of Brantford and Brant County, for example. Please contact us for more information about your account.